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Customer-savvy IT Professional

I am interested in Permanent, Business Analysis roles in a IT - Management team. & I am located in USA, IN. I usually work remotely and do not have an EU/UK work permit.
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About Me

IT professional with a strong history of providing excellent solutions, customer service, and support. Broad knowledge of various information technologies. Experience in business analysis, system and network design and administration, project management, systems and network security, incident analysis and response. Additional experience in leadership, management, systems support, and training.