Customer Support Executive
About Me
I have worked as a ‘Product Support Analyst’ in the video games industry for SEGA Europe. One of my key skills is the ability to communicate technical issues to customers with little or no technical knowledge.
The fast paced environment
is something I enjoy. On a daily basis I would assist customers with installations, troubleshooting and software maintenance for Windows Operating systems (XP, Vista and Windows 7). This role enhanced my ability to multi-task, work under pressure and resolve
issues proactively.
Experience has taught me how to build strong relationships with all departments throughout the organisation. The ability to communicate at all levels and gather product information has been a key asset to my success.
Thank
you for your time and consideration.
